ClayCourses • Policy
Privacy Policy
Effective date: • Last updated:
This Privacy Policy explains how ClayCourses (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use our website and related services. We aim to collect only the data needed to operate and improve the learning experience. No photos are used on the site.
Overview
What we collect
Account details (if provided), usage analytics, device data, and course progress/interaction signals.
What we don’t do
We do not sell personal data. We do not knowingly collect unnecessary sensitive data.
Quick definitions
- Personal data
- Information that identifies or relates to an identifiable person (directly or indirectly).
- Processing
- Any operation performed on data, such as collection, storage, use, or deletion.
Data We Collect
We collect information in the following categories. The exact data depends on how you use the site.
Information you provide
- Contact details (such as email) if you choose to contact support or submit a request.
- Messages and attachments you submit to us (for example, help requests).
- Preferences you set (for example, theme and cookie choices stored locally).
Usage and device data
- Pages viewed, time spent, navigation paths, and feature interactions.
- Device and browser characteristics (e.g., browser type, language, approximate region).
- Approximate IP-derived location for security and fraud prevention (not precise geolocation).
We avoid unnecessary data and aim to minimize identifiers where possible.
Course-related data
- Course progress, completions, and learning interactions.
- Session information needed to keep the experience stable and secure.
Sensitive data
We do not intentionally collect sensitive personal data (such as government IDs, biometrics, or health data). Please do not submit such data to us.
How We Use Data
We process information for the purposes below. We do not sell personal data.
Service delivery
- Provide and maintain the website and course access.
- Remember preferences (theme, cookie settings).
- Respond to requests and support inquiries.
Improve and protect
- Analyze usage to improve performance, reliability, and UX.
- Detect, prevent, and investigate abuse, fraud, or security incidents.
- Debug and troubleshoot technical issues.
Communications
If you contact us, we use your message and contact details to respond and keep a record of our correspondence.
Legal Bases (GDPR/EEA/UK)
Where applicable, we rely on one or more of the following legal bases to process personal data:
Consent
For certain cookies or optional features, you may provide consent which you can withdraw at any time.
Legitimate interests
To secure the service, prevent fraud, and improve the product, provided our interests are not overridden by your rights.
Contractual necessity
To provide requested services and support, and to maintain core functionality.
Legal obligations
To comply with applicable laws and lawful requests.
Data Retention
We retain personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Retention criteria includes
- Whether data is needed to provide the service or handle support requests.
- Security, fraud prevention, and system integrity needs.
- Legal obligations and dispute resolution requirements.
Security
We implement technical and organizational measures designed to protect personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
What you can do
- Use strong, unique passwords where applicable.
- Do not share account credentials.
- Notify us if you believe your account or data is compromised.
Our approach
- Least-privilege access and internal controls.
- Monitoring for suspicious activity where appropriate.
- Reasonable safeguards for data handling and storage.
Your Rights
Depending on your location and applicable laws, you may have rights including:
- Access: request a copy of personal data we hold about you.
- Correction: ask us to update inaccurate or incomplete data.
- Deletion: request deletion where applicable.
- Portability: obtain data in a structured, commonly used format.
- Restriction / objection: limit or object to certain processing in some circumstances.
- Withdraw consent: for processing based on consent.
- File a complaint: with a data protection authority where applicable.
How to submit a request
Use the contact details below. To protect your privacy, we may ask for information to verify your request.
Your Choices
Cookie preferences
You can accept or reject optional cookies. Strictly necessary cookies are required for core functionality.
Theme preference
You can switch between light and dark theme using the site’s theme toggle (if available in the header).
Children
Our services are not directed to children under 13 (or another age where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us to request deletion.
International Transfers
If you access the site from outside the country where our systems or providers operate, your information may be processed in other jurisdictions. Where required, we use appropriate safeguards to support cross-border transfers.
Contact
Email: [email protected]
Phone: +1 (415) 555-0137
If you contact us about a privacy request, include: (1) the request type (access/deletion/etc.), (2) the email you used to contact us, and (3) any relevant context.
Policy updates
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
For questions about your privacy rights, contact us using the details above.